Privacy policy
This Privacy Policy describes how karlevidproduction.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at karlevid.media@gmail.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
-
Device information
-
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
-
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
-
Disclosure for a business purpose: shared with our processor WIX.
-
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
-
-
Order information
-
Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
-
Source of collection: collected from you.
-
Disclosure for a business purpose: shared with our processor WIX.
-
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
-
-
Customer support information
-
Purpose of collection: to provide customer support.
-
Source of collection: collected from you
-
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.
Your rights
Depending on where you live, you may have some or all of the rights outlined below regarding your personal data. However, these rights are not absolute and may only apply under certain circumstances. The law may also permit us to deny your request in specific cases.
-
Right to Access/Know: You may have the right to request access to the personal data we hold about you, including information on how we use and share your data.
-
Right to Deletion: You may have the right to request that we delete the personal data we hold about you.
-
Right to Correction: You may have the right to request that we correct any inaccurate personal data we hold about you.
-
Right to Data Portability: Under certain circumstances and with some exceptions, you may have the right to receive a copy of your personal data and request that we transfer it to a third party.
-
Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to instruct us not to "sell" or "share" your personal data or to indicate that your personal data should not be used for purposes considered "targeted advertising" under applicable privacy laws. If you visit our website with the Global Privacy Control (GPC) signal enabled (depending on your location), we will automatically interpret this as a request to opt out of the "sale" or "sharing" of data for the device and browser you are using.
-
Right to Restrict Processing: You may have the right to request that we stop processing your personal data or limit how we process it.
-
Right to Withdraw Consent: Where we rely on consent to process your personal data, you may have the right to withdraw your consent at any time.
-
Right to Appeal: If we deny your request, you may have the right to appeal our decision. You can do so by responding to our denial notice.
-
Managing Communication Preferences: We may send you marketing emails, and you can opt out of receiving such emails by using the unsubscribe link included in all our messages. Even if you opt out of marketing emails, we may still send you non-promotional messages, such as information about your account or orders.
​
​
You can exercise these rights where indicated on our website or by contacting us using the details provided below.
Your status with us will not be affected by exercising your rights. We may need to collect information from you to verify your identity, such as your email address or account details, before providing a well-founded response to your request. Under applicable law, you may appoint an authorized agent to submit requests on your behalf. Before accepting a request from an agent, we may require proof that you have authorized them to act for you, and you may also need to verify your identity directly with us.
We will respond to your request within the time frame specified by applicable law.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Last updated: 11/02/2025
